Privacy Policy

Introduction

Pump N Grind Fitness Club ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

Information We Collect

We may collect the following types of personal information:

• Personal identification information (name, date of birth, address, contact details)
• Health and fitness information (medical history, fitness goals, physical assessments)
• Financial information (payment details, membership information)
• Usage data (gym attendance, class participation, facility usage)
• Communication records (emails, messages, feedback)
• Emergency contact information

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your gym membership and services
• To process payments and handle billing
• To communicate with you about your membership, classes, and promotions
• To ensure your safety and security within our facilities
• To improve our services and customer experience
• To comply with legal obligations and protect our rights
• To send you marketing communications (with your consent)

Legal Basis for Processing

Under the Data Privacy Act of 2012, we process your personal data based on one or more of the following legal grounds:

• Your consent to the processing of your personal data
• Performance of a contract with you (membership agreement)
• Compliance with legal obligations
• Protection of vital interests (health and safety)
• Legitimate interests pursued by us or a third party

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business (payment processors, software providers)
• Healthcare professionals (with your consent for medical purposes)
• Emergency contacts in case of medical emergencies
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After termination of your membership, we may retain certain information for legal, accounting, or business purposes.

Your Rights Under the Data Privacy Act

You have the following rights regarding your personal data:

• Right to be informed about the collection and processing of your personal data
• Right to access your personal data
• Right to object to the processing of your personal data
• Right to rectify inaccurate or incomplete data
• Right to erasure or blocking of personal data
• Right to damages for violations of your rights
• Right to file a complaint with the National Privacy Commission
• Right to data portability

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for individuals under 18 years of age. For minors seeking membership, we require parental or guardian consent and will collect information from the parent or guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.